Frequently asked questions
Find answers about Lense's digital disposable camera app for weddings, parties, and corporate events. Still have questions? Shoot us an email, we're happy to help!
email: [email protected]
email: [email protected]
How does the Lense event camera work?
Lense turns your guests' phones into digital disposable cameras. Create your event, share your unique QR code or event link, and guests can start capturing photos and videos right away. Everything is collected in one shared album for you and your guests to enjoy.
No app download is needed for guests, and you can choose how many captures they can take and when the album is revealed.
No app download is needed for guests, and you can choose how many captures they can take and when the album is revealed.
Do guests need to download the Lense app or register?
No.
Guests don't need to download an app or create an account. They simply scan your Lense QR code or open the event link, enter their name, and start capturing moments.
The disposable camera opens instantly, so there's no app store, registration, or complicated setup for your guests.
Guests don't need to download an app or create an account. They simply scan your Lense QR code or open the event link, enter their name, and start capturing moments.
The disposable camera opens instantly, so there's no app store, registration, or complicated setup for your guests.
Does Lense work on iPhone and Android?
Yes.
Lense works on both iPhone and Android devices! The lock screen feature where guests can open your camera from their lock screen is specific to iPhone. Other than that, everything works the same on both devices.
Lense works on both iPhone and Android devices! The lock screen feature where guests can open your camera from their lock screen is specific to iPhone. Other than that, everything works the same on both devices.
Can guests upload both photos and videos?
Yes.
Guests can capture and upload photos with Lense, and you can add video support to your event with the video add-on.
Guests can capture and upload photos with Lense, and you can add video support to your event with the video add-on.
Can I choose when guest photos are revealed?
Yes.
You can choose between an instant, delayed, or private album.
With a delayed reveal, photos stay hidden until the time you choose, creating a fun surprise when everyone gets to relive the event together. You can also review and delete captures before they're revealed.
You can choose between an instant, delayed, or private album.
With a delayed reveal, photos stay hidden until the time you choose, creating a fun surprise when everyone gets to relive the event together. You can also review and delete captures before they're revealed.
Can guests save or share their own event photos?
Yes.
Guests can save or share their favorite photos after they've been revealed.
As the host, you can bulk download all your event photos and videos from the shared album.
Guests can save or share their favorite photos after they've been revealed.
As the host, you can bulk download all your event photos and videos from the shared album.
Where are my photos and videos stored, and how long are they available?
Your photos and videos are stored securely in the cloud and remain available for 12 months from your event start date.
During this time, you can download individual captures or your entire album at no extra cost. Once you download them to your device, you can keep the captures for however long you want.
During this time, you can download individual captures or your entire album at no extra cost. Once you download them to your device, you can keep the captures for however long you want.
Does Lense work without the internet during an event?
Yes, after joining the event.
Guests need an internet connection to join your Lense event, but once they've joined, they can continue taking photos without an internet connection.
Captures are saved locally and uploaded automatically when the connection returns.
Guests need an internet connection to join your Lense event, but once they've joined, they can continue taking photos without an internet connection.
Captures are saved locally and uploaded automatically when the connection returns.
Can my event be multiple days long?
Yes, your event can be as long as you want.
Can I delete photos & videos in realtime?
Yes! Lense comes with a built-in filter for inappropriate content. You can review and delete captures before they get revealed. You can also delete photos & videos when the shared gallery is already revealed!
Can I try Lense before purchasing?
Yes. You can try the Lense camera for free by creating an event for up to 7 guests. You can also try the demo camera by scanning the QR code on desktop or tapping the button on mobile.
It's a simple way to see how Lense works and experience the digital disposable camera before setting up your actual event.
It's a simple way to see how Lense works and experience the digital disposable camera before setting up your actual event.
What is better: Lense or regular disposable cameras?
For most events, Lense gives you the fun of a disposable camera without the limitations.
With Lense, guests use their own phones, so there's no cameras to buy or develop, and all photos are collected in one shared digital album. You can also support videos, control photo limits, choose when photos are revealed, and display guest photos live on a screen.
Traditional disposable cameras can still be a fun physical keepsake, but Lense makes it much easier to collect, share, and relive everyone's perspective.
With Lense, guests use their own phones, so there's no cameras to buy or develop, and all photos are collected in one shared digital album. You can also support videos, control photo limits, choose when photos are revealed, and display guest photos live on a screen.
Traditional disposable cameras can still be a fun physical keepsake, but Lense makes it much easier to collect, share, and relive everyone's perspective.
